Purchase process
TECHNICAL STEPS LEADING TO THE CONCLUSION OF A SALES AGREEMENT
You can make a purchase in the zenoaza.si store as follows: Select a product, add it to the basket with the "add to basket" button. When the product is added to the basket, the basket overview is displayed. In this step, you can decide if you want to checkout or if you want to continue shopping. If at this point you want to checkout, you can also add a discount code in this step, if you have one. By pressing the "Go to checkout" button, the checkout opens. In the first checkout step, by pressing the "show basket" button, you will be shown a basket in which the partial amount, the delivery amount and the total amount of the purchase are visible. Then scroll down, where you have the option to enter a discount code if you have one and want to redeem it. Then fill in the required information: E-mail, first name, last name, street and house number, city, postal code, country, telephone number.
In How much do you want a company invoice, also fill in the field for the company invoice and tax number. If the delivery and invoice data are different, tick and use other data for the invoice. When you tick, the following fields will open: street, city, postal code and country. When you have filled in all the information by pressing the "Continue to Delivery method" button, you will move to the second step of the checkout. In this step, you can look at your basket again by pressing the "Show basket" button. Under the basket, you will see an overview of the data you have entered in to the first checkout step. Please check the accuracy of the data, namely: delivery method, e-mail, first and last name, delivery address and telephone. If you have found that you have made a mistake when entering data, you have the option to enter the correct data by clicking on the text "Change data". Now you choose the delivery method. If you are from Ljubljana, you can choose the option of free delivery within Ljubljana. Free delivery is possible for purchases over €20.00. For delivery anywhere else in Slovenia, you can choose delivery via the GLS courier service. The delivery price is €3 (price includes VAT). Delivery is free for all purchases over €50.00. Then, by pressing the button "Continue to Payment selection and purchase completion" you move to the third step of the checkout. In this step, you can review the basket again, and you can also edit the basket. Change the quantity of products or remove a product from the basket and check the accuracy of the data you have entered. If the data is not correct, you can still change it in this step. You can change them by clicking on the text "Change data" The items you want to order are listed below your data. Partial purchase amount, delivery amount and total purchase amount. Under the amount, you choose the payment method: Cash on delivery or payment by credit card. If you choose to pay by credit card, enter the following information: card number, due date, card code (CVC). Then read the terms and conditions of the website, agree to them by ticking the box in front of the text: I have read and agree to the terms and conditions of the website. Then, by clicking on the "Order with payment obligation" button, you place the order. This button also displays the final amount of your order. After placing the order, a summary of your order is displayed on the screen. Also, we send you an electronic message on the status of the order (confirmation mail) to your e-mail, at this moment the sales contract between the provider and the buyer is concluded. In the confirmation email, we thank you for your order. This e-mail contains information about the order, namely: Order number, method of payment, which products you ordered, how much of each product you ordered and the price of the product/products. The delivery price, the amount of the discount if you used a discount code and the total amount of the order are also written. This electronic message also contains the customer's data, namely: first name, last name, address, telephone number and e-mail. This electronic message contains company information, namely: Laureola, Matjaž Zaletel sp, Brejčeva ulica 1, 1000 Ljubljana, telephone: 040790884, E-mail: info@zenoaza.si. You also have an added link to the general business conditions. About a possible change to the order or cancellation, the buyer must inform the provider about this at the e-mail address info@zenoaza.si, where he must also indicate the order number mentioned in the e-mail about the purchase.
After placing the order, we deliver the selected goods to the selected address as soon as possible.
TECHNOLOGICAL MEANS THAT ENABLE THE IDENTIFICATION AND CORRECTION OF ERRORS BEFORE SUBMISSION OF THE ORDER
Before submitting the order, the user (buyer) is enabled to, with immediate effect, easily and without problems:
-sees and reviews which products he has selected and added to the basket
-see and review the price of an individual product and the total price of the entire order
-changes the selected quantity of an individual product and calculates the new price of the changed quantity
-removes the selected products that he does not want to buy from the shopping basket
- changes the selected method of delivery of the product/products
- changes the selected payment method
-views and changes: name, surname, delivery address, e-mail, delivery method, telephone number.