Payment methods, postage and delivery
payment methods
The following payment methods are available in the online store:
- Payment upon collection
With this payment method, you pay the purchase price to the GLS courier with a payment card or to the Zen Oaza courier with cash directly when you pick up the package.
- Cash in Advance
When choosing the "payment by advance invoice" option, you will receive an invoice by e-mail and instructions for paying for your products by transfer to the transaction account of the company Laurola, Matjaž Zalatel s.p. Delivery follows receipt of your payment within the agreed time.
- Payment by credit card or the Pay Pal system
When you select the "credit card" or "PayPal" option and submit the order, you will receive a confirmation of receipt of the order by e-mail, followed by delivery within the agreed time frame. You pay for the ordered product by entering the necessary information about the credit card that will be charged for the purchase amount. In case of payment by credit card, the payer must be (data in
user profile) the same person or organization that owns the payment or credit card. In the case of payment by credit card, it is not possible to change the content of the order or the final amount of the order after the order has been submitted, except in special cases determined by the provider.
If the payment is successfully confirmed, the system will redirect you back to the zenoaza.si website, and you will receive information and confirmation of your order to your e-mail address.
- The purchase agreement (order) is stored electronically on the provider's server.
- Data security - 100 % safe purchase
issuing an invoice
Laurola, Matjaž Zaletel sp when delivering the ordered items to the customer encloses the invoice in the package with the products. The price and all costs related to the purchase are detailed on the invoice. The buyer is obliged to check the correctness of the data before placing the order. We do not take into account objections made later regarding the correctness of the issued invoices.
Delivery
Our contractual partner for the delivery of shipments in Slovenia is GLS, but Laurola, Matjaž Zaletel sp reserves the right to choose another delivery service if it can fulfill the order more efficiently.
DELIVERY TIME
- usually: 2-3 working days from receipt of payment/order.
DELIVERY price list
- Postage within Slovenia is €3/package
- In the city of Ljubljana, postage over €20/package is only €1.50
- Postage is free for all purchases over €50