Payment methods, postage and delivery

Payment and invoicing

The customer can pay for the products in one of the following ways:

  • Payment by advance invoice (UPN order): when the client places the order, he receives a proforma invoice to the entered email address, where all the information for payment is to the account of the company Laureola Matjaž Zaletel sp

  • PayPal: With Paypal to the account of the company Laureola Matjaž Zaletel sp

  • Payment cards: With payment or credit cards Visa, Mastercard, Maestro, via the Stripe company platform.
    After delivery of the ordered items, Zenoaza also sends the customer an invoice together with the ordered items.

The invoice contains a breakdown of the price and all costs related to the purchase, as well as a notice of the right to withdraw from the contract. The buyer is obliged to check the correctness of the data before placing the order.

Delivery

The company GLS takes care of the delivery of the products.

Stroški dostave in pakiranja v Sloveniji pri nakupu pod 50,00€ znašajo 3€. Stroški dostave pri nakupu nad 50,00€ pa so brezplačni.
Warning: these conditions and packaging and delivery costs apply only within the Republic of Slovenia.

If the client receives a physically damaged or opened package, he must immediately notify the delivery service and initiate the complaint procedure.